Terms of Service
1. Service Description
VoltAPI provides API access to various AI models and services. We offer reliable, scalable, and privacy-focused API solutions for developers and businesses.
2. Acceptance of Terms
By accessing or using VoltAPI, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
3. API Usage Guidelines
Permitted Uses:
- Integration with your applications and services
- Development and testing purposes
- Commercial use in compliance with these terms
- Educational and research purposes
Prohibited Uses:
- Illegal activities or content generation
- Harassment, abuse, or harmful content
- Attempting to reverse engineer our services
- Excessive requests that could harm our infrastructure
- Reselling API access without authorization
4. API Usage and Abuse Prevention
You must respect our API infrastructure. Any attempt to abuse, overwhelm, or attack our services will result in immediate consequences:
- DDoS attacks or flooding: Permanent ban without warning
- Excessive rate limit violations: Account suspension or termination
- Attempting to bypass security measures: Immediate permanent ban
- Any form of attack on our infrastructure: Permanent ban and potential legal action
Rate Limits and Fair Usage:
- Respect published rate limits for your subscription tier
- Implement proper retry logic with exponential backoff
- Contact support if you need higher limits for legitimate use
- Do not create multiple accounts to circumvent rate limits
5. Account Security
You are responsible for maintaining the confidentiality of your API keys and account credentials. Secure your keys and never expose them in client-side code or public repositories.
6. Service Availability and Monitoring
We monitor model usage and availability to ensure service quality and prevent downtime. This monitoring helps us:
- Detect when models go down or experience issues
- Maintain service reliability
- Optimize performance across our infrastructure
7. Payment and Billing
Payment terms and billing cycles are specified in your account dashboard. All fees are non-refundable unless otherwise stated in our refund policy.
8. Limitation of Liability
VoltAPI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
9. Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to users.
10. Termination
Either party may terminate this agreement at any time. Upon termination, your right to use the service ceases immediately.
11. Governing Law
These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
Privacy Policy
1. Information We Collect
Usage Data Only:
- API usage statistics and billing information
- Technical logs for service optimization
- Request timestamps and response times
- Model usage statistics for monitoring purposes
- Error logs for troubleshooting and improvement
We do NOT require email addresses for account creation or service usage.
2. What We DON'T Do
We do NOT:
- Sell your data - We never sell, rent, or trade your personal information
- Log message content - We do not store or log the actual content of your API requests or responses
- Share personal information - Your data stays private and is not shared with third parties for marketing purposes
3. How We Use Your Information
We use collected information solely for:
- Service Monitoring: Tracking model availability and performance to prevent downtime
- Account Management: Processing payments and managing your account
- Technical Support: Helping you troubleshoot issues and improve your experience
- Service Improvement: Analyzing usage patterns to enhance our infrastructure
4. Data Retention
We retain minimal information only as long as necessary:
- Usage statistics: 12 months for optimization purposes
- Billing records: As required by law
- Technical logs: 30 days for troubleshooting
5. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit and at rest
- Regular security audits and updates
- Limited access controls for our team
- Secure infrastructure and monitoring
6. Your Rights
You have the right to:
- Access your usage data
- Request data correction or deletion
- Export your data in a portable format
7. Technical Requirements
Our service operates without cookies or tracking mechanisms:
- No cookies are used for our API services
- No user tracking or behavioral analytics
- Authentication through API keys only
- Minimal technical logs for service reliability
8. Third-Party Services
We may use trusted third-party services for:
- Payment processing (with industry-standard security)
- Infrastructure hosting and monitoring
- Essential business operations
These partners are bound by strict privacy agreements and cannot use your data for their own purposes.
9. International Data Transfers
Your data may be processed in different countries where our servers are located. We ensure appropriate safeguards are in place for any international transfers.
10. Service Limitations
Our services are designed for developers and businesses. We do not target or collect information from users under 18 years of age.
11. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify users of significant changes via email or through our service announcements.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our documentation or support channels.